Technical Writer
Company: iTRACS
Type: Contract, Direct
Location: Tempe
Duration: 6-Week Intervals
Rate: DOE
Description
- Write, edit, index, or revise technical user and training manuals.
- Collaborate with programmers, engineers, and/or product management to gain a thorough understanding of the product.
- Analyze requirements of writing project to determine types of publications needed.
- Ensure accuracy and completeness of technical documentation.
Primary Duties and Responsibilities
- Create (from the ground up), edit existing, and maintain technical documentation for current and future iTRACS software applications.
- Develop documentation project plans and timelines.
- Collect and interpret input from Engineering or other departmental personnel in order to create training manuals.
Required Minimum Skills, Knowledge, and Abilities
- Should have a good understanding of the networking environment. This includes an understanding of the following concepts: Switches, Servers, VLANS, Routers and Windows Networking.
- Must be able to clearly and concisely communicate detailed information over the phone, in writing, and in person.
- Must communicate well with both individuals and groups, including experience in the presentation of technical material to both expert and general audiences.
- Requires excellent oral and written communication skills and an understanding of programming concepts, operating systems and/or networking.
Experience and Educational Requirements
- The ideal candidate has a BA/BS in Journalism, English, Technical Communications, Computer Science, or related field.
- Requires a minimum of five years writing experience, preferably in a technical field with an emphasis on technical documentation. Prefer that several of the five years of experience be in information systems/information technology and network infrastructure management.
Please submit resumes to Lindsey Rahaeuser at lrahaeuser@itracs.com or call 480-557-8000.