Keeping animation choreography cohesive from the outset of a project can be challenging, especially for small companies. Without a dedicated motion specialist on the team, it can be difficult to prioritize guidelines and patterns early in the design process. What's more likely to happen is that animations will be added as the product develops.
Unsurprisingly, the ad-hoc approach can lead to inconsistencies, duplications, and rework in the long run. But it also provides space for creative explorations and discoveries of what works and what doesn't. As useful as it is to be able to establish system foundations early, it is also [...]
Need a way to indicate an important piece of information in your documentation? You can create styled boxes within MadCap Flare that calls out notes, warning, tips, or examples, all with CSS. Here's an example of how they look: You …[...]
00:00 Bill Swallow: Welcome to the Content Strategy Experts podcast brought to you by Scriptorium. Since 1997, Scriptorium has helped companies manage, structure, organize and distribute content in an efficient way. In episode 11, we'll talk about transitioning from a developed content strategy to implementation of that strategy.
00:20 BS: Hi everyone, I'm Bill Swallow and I am the Director of Operations here at Scriptorium. I'm here with Alan Pringle who is the Chief Operating Officer at Scriptorium.
00:29 Alan Pringle: Hey, there.
00:31 BS: In this podcast, let's assume you've finished putting together your content strategy, you have to sign off, you [...]
The program for the inaugural W3C Publishing Summit (taking place November 9-10, 2017 in the San Francisco Bay Area) has just been announced. The program will feature keynotes from Internet pioneer and futurist Tim O'Reilly and Adobe CTO Abhay Parasnis. along with dozens of other speakers and panelists who will showcase and discuss how web technologies are shaping publishing today, tomorrow, and beyond.
Publishing and the web interact in innumerable ways. From schools to libraries, from design to production to archiving, from metadata to analytics, from New York to Paris to Buenos Aires to Tokyo, the Summit will [...]
In this podcast, Alan Pringle and Bill Swallow discuss transitioning from a developed content strategy to implementation of that strategy. What's involved in a content strategy implementation? What should you be mindful of? How should you handle change?
Resources:Content strategy and change resistance Webcast: The technology is the easy part! Leading through change The good manager litmus test: process change Moving past content strategy roadblocks Content strategy vs. the undead Beware the monster of change management: THE MAGNIFIER The horror! More content strategy monsters!
Twitter handles:alanpringle billswallow
The post Transitioning from strategy to implementation (podcast) appeared first on [...]
Everyone at the June meeting had several years of technical writing experience and was working full-time, so instead of discussing topics of interest to newcomers, such as writing classes and job-hunting, we focused on work questions (and vented a little, in a polite and constructive way).
Tools: Our small group included users and fans (or not) of FrameMaker, Doc-To-Help, DITA CMS, XMetaL, Ixiasoft, Oxygen, and customized in-house software. One person has used Microsoft Word for decades, another doesn't use it at all. No-one can be an expert in all of the current tools on the market, but ideally, writers can find [...]
It started innocently enough: People who sell medical devices in the US get inspected by FDA. Makes sense, right? But if they want to sell outside the US, they get audited for ISO standards. If they want to sell in Europe, they get audited for ISO standards and the European regulations. Want to sell in Canada, Brazil, Australia, Japan? Have fun! Each country I mentioned has its own regulations. (For example, a single device can be Class 2 in the US, Class 3 in Canada, and Class 2b in Europe.)
In short, depending on where you want to sell your medical [...]
I finally upgraded my 2-1/2 year-old Samsung Galaxy S5 to a Galaxy S8. My original idea was to get a Google Pixel or Pixel XL, but with the upcoming refresh of those phones, the original Pixels are not available, at least through Rogers. So I took the path of least resistance and got an S8.
It is a very nice phone, fast and with a gorgeous display. Samsung's TouchWiz skin is still a bit more intrusive than I'd like but it's closer to stock Android than what was on my S5. I've dialed the resolution back to 1480 x 720; with [...]
Creating content is just one part of a website project and in itself it requires planning, defining a workflow, getting the right people on board, time, money, and collaboration between different teams, stakeholders and subject matter experts. Add to that the need for content to meet business goals and user needs and it becomes an even more complex requirement. It's no wonder then that content production can often derail website projects.
Without adequate planning upfront for the time, money and people needed to create content for website projects, the following problems present themselves:content isn't delivered on time, or at all, [...]
It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This podcast is based on an article we'll be posting to tekom's Intelligent Information blog. The article is currently out for review, and …
The post AI and chatbots in technical communication – A primer appeared first on The Cherryleaf Blog.[...]
Have you considered running for the STC Board of Directors or Nominating Committee? Do you have colleagues with ideal qualifications to serve? If so, consider recommending yourself or others for consideration for Society-level office. The 2018 STC ballot will include candidates for Vice President, Secretary, Director (two positions), and Nominating Committee Member (two positions).
Desirable skills for Society-level officers include:Experience with budgeting and reading and understanding financial reports Well-connected within the technical communication industry Ability to market and publicize STC Experience with management and decision-making within organizations like STC Experience with fundraising and cultivating sponsors Thought leader status within the profession Attendance or participation in other technical [...]
Back in 2013, I used the phrase content velocity in several posts. These posts also had a certain doomsday theme, as I compared the rise of digital workflows in publishing to the comet that wiped out the dinosaurs.
The main point was this:
The impact of digital publishing is that content creators must stop operating as a cottage industry or in an artisanal bubble. We no longer have a margin for error in this new world.
Four years later, the need for speed is basically accepted, and the hot topic for debate is how to make it happen. New, light-weight tools are [...]
By Scott Underwood and Leon SegalHow many design thinkers does it take to change a light bulb? Does it have to be a light bulb?
All kidding aside, this joke captures the true essence of design thinking. It sees that the original question contains an assumption that the light bulb is the problem — but the real issue is that the room is dark! What if we instead ask:
How can we light this dark place?
By taking a step back to reframe the original question in a larger context, we give ourselves the opportunity to solve the problem in a new [...]
This is an online chapter meeting to discuss upcoming events, welcome all volunteers, and review the work that needs to be done to continue to add value for our community of writers.
If you want to find out what's happening, have some ideas you'd like to share, or would like to know what volunteer opportunities are available, please join us. Your input is very important to us.Who Should Attend?
All chapter members, volunteers, and non-member volunteers are welcome. This is a great way to network and work with other technical communication professionals.
Date: Wednesday, August 16, 2017
Time: 8:00 PM to 9:00 [...]
The winners of the 2017 Hugo Awards were announced at WorldCon 75 in Helsinki yesterday. Once again, women won all the fiction awards and Ada Palmer won the John W. Campbell award for best new writer. These are the fiction winners.
The Obelisk Gate, by N. K. Jemisin (Orbit Books)
Every Heart a Doorway, by Seanan McGuire (Tor.com publishing)
“The Tomato Thief”, by Ursula Vernon (Apex Magazine, January 2016)
Best Short Story
“Seasons of Glass and Iron”, by Amal El-Mohtar (The Starlit Wood: New Fairy Tales, Saga Press)
My friend Dave Gash has written a GREAT article on understanding hex colors – long, but worth it!: http://medium.com/dev-channel/css-hex-colors-demystified-51c712179982
[Link last checked August 2017]
Filed under: CSS [...]
Many of you know that I am working on my Master of Science in Technical and Professional Communication. Back in the summer of 2016, I chose to get a masters in my field from the University of Wisconsin-Stout.
Earlier this year, I posted a recap of my fall class experience. After completing my third class, I thought about sharing more about my studies.
In 2010, I would not imagine continuing school after finishing my Bachelor of Science. Now, I am a third way through my program. Currently I'm only taking one class at at time so I do not go [...]
Content. Our world revolves around content. These days, buying decisions are often based on experiences not with products, but with information about products. People consume more content in more ways than ever. We have printed books, newspapers, and magazines. We have e-readers, smartphones, and tablets. We have TV, radio, YouTube, Instagram, Pinterest, and Hulu. We [...]
Mark your calendars — the MadWorld 2018 conference returns June 3-6, 2018 to the Hotel del Coronado, San Diego's legendary beachfront resort overlooking the Pacific. This one-of-a-kind conference is your chance to learn best practices and latest trends in technical …[...]
As UX designers, it's our job to make sure users can accomplish what they set out to do—and if we're really on a roll—make them happy in the process. But UX designers don't often have the final say, and decisions are made that can block users from doing what they want to do, all often in the name of a bottom line. At best, this is frustrating. But at worst, these annoying practices can set users into a fit of rage.
I use the term “rage” sort of lightly here, but I imagine many of our readers can relate: how'd you [...]
It may be summer, but school's just starting for technical communicators! We've got some great webinars and online courses coming up. Make the most of your membership by beefing up your education report card.
One of our most popular online courses is back and better than ever! TechComm Fundamentals Bootcamp (formerly TechComm 101) with Leah Guren has been retooled to make it even more relevant to new technical communicators and those looking for a refresher. TechComm Fundamentals Bootcamp is the fastest, most efficient way to jump-start your career in technical communication. The course begins 8 August and runs [...]
from Jennifer Morse
We are thrilled to announce the release of MadCap Lingo 10.1, our translation and localization tool designed to streamline the translation of your technical documentation. Whether you are a technical author preparing MadCap Flare projects for translation, or a translator …[...]
Does the prospect of a website redesign fill you with excitement or overwhelm you with dread? More than an online property, a website is a reflection of a company's brand and its customer experience–and everyone has an opinion when it's time for a redesign. When the discussions and debates start about what to do and how to do it, the person with data has a defensible answer to share and not just another opinion.
A high-profile website project can be a fantastic opportunity or dismal failure. While many things factor into how a project goes, from planning and project management to [...]
Last year we wrote about content strategy after mergers and acquisitions. While many infrastructure decisions and changes need to be made, change management on the personnel side is critical for success.Managing through change
Whether you are a content strategist, you manage departments, or you manage teams, work life during a merger or acquisition can get interesting. Reporting structures will change. Systems need to align. New technology must be implemented. How people cope with these big changes will vary, and reactions can be subtle or extreme.
Change can be awkward.Communication and openness are critical. Your new company has core business reasons for [...]