2008 Elections Open May 1-7

Filed under: Elections — Dana Osborne on April 29, 2008 @ 9:08 pm

STC Phoenix will conduct electronic voting for the 2008-2009 Administrative Council from May 1-7, 2008. All member of record as of April 29, 2008 will receive an electronic ballot via e-mail.

For more information, contact Dana Osborne, current chapter president, at president@stc-phoenix.com.

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Virtual Meeting: Combining Social Media with Help Authoring

Filed under: Events, Membership meetings — Maggie Haenel on April 22, 2008 @ 11:30 am

Join us for an interesting and educational evening on May 13th, 2008 at 6:15 p.m. Pacific Time as Tom Johnson presents Combining Social Media with Help Authoring.

The Web landscape has changed considerably in the last several years. Users are no longer passive consumers of information (Web 1.0), but instead are active contributors of content (Web 2.0). They expect to interact and share information, not only with other users, but with project teams and companies.

Although interactive technologies have flourished on the Web, much of the help authoring community remains in the one-way communication model. We treat our users as if they have little or nothing to contribute back.

In this virtual meeting, Tom will discuss six of the most compelling technologies that enable users to become contributors: blogs, wikis, social networks, forums, podcasts/videocasts, and interactive online help. We’ll discuss the pros and cons of each medium and how technical writers can use these technologies to better connect with users.

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